From December 1, the acceptance of evidence on paper has been canceled – Soviet Sakhalin

The branch of PJSC “DEK” “Sakhalinenergosbyt” informs the population about the termination of acceptance of paper meter readings. The special boxes intended for completed testimonial forms will be removed from the company’s offices from December 1. In addition to the low demand among customers, this option for transferring testimony was also the most unreliable, as citizens often made mistakes in the personal account number or certificate, or due to illegible handwriting, data processing became impossible.

This method was mostly preferred by the elderly. Today, the energy company offers them the services of the virtual assistant Al¸na, which easily recognizes speech and understands what problem it is addressing, and offers solutions. This service is available at a single number 8-800-234-77-77 24/7 (calls are free from both mobile and landline phones). To transfer the readings, you do not need to wait for the operator’s response – Alena will take the readings automatically.

attention! Referrals must be submitted between the 15th and 25th of each month.
For clients with Internet access, DEC suggests using the client’s Personal Account on the company’s website or in DEC’s mobile application, Viber messenger, to transfer readings. On the website, in the “Transfer readings online” section, there is a QR code on which you can point the camera of a smartphone with Viber installed. In the same section – detailed instructions on how to transfer readings in this way.

The client’s personal account is located on the company’s website. On the main page of the service – section “Meter readings”. When you click on it, the required page will open that you need to fill. The cost will be calculated automatically and a report of the readings received will be sent to your email.

For those who are comfortable working in SMS format, readings should be sent to 8-914-750-05-00 using the following pattern: personal account number-interval-meter number-interval-meter readings (to a comma). For example: 110022333 081245 00566.

Residents of Yuzhno-Sakhalinsk can enter meter readings using a special terminal installed in the Unified Settlement and Information Center on the street. them. Kosmonavta Popovicha, 112. To transfer testimony, you do not need to make an appointment, only the personal account number (indicated in the payment document) and the current testimony are entered into the terminal.

Press office of the branch of PJSC “DEK” “Sakhalinenergosbyt”.

Leave a Comment

Your email address will not be published. Required fields are marked *